For many brands Social Media seems to be the place where they can ‘fix’ what’s wrong with their customer service. However, if you look at the numbers, that might not be all together true. At least when it comes to getting it right…
For many brands Social Media seems to be the place where they can ‘fix’ what’s wrong with their customer service. However, if you look at the numbers, that might not be all together true. At least when it comes to getting it right…