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Is Personalisation The Death of Exploration?

13 January 2015

Personalisation has been one of the big trends in recent years, and I’ve worked with many brands who consider the personalisation of a customers’ digital experience to be key...

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Want to be taken seriously? Start by looking good

22 March 2011

A Microsoft research paper did the rounds on Twitter yesterday: Augmenting Web Pages and Search Results to Support Credibility Assessment (pdf). Search engine patent-guru Bill Slawski has written an...

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