Friday Infographic: Looking at your customer’s experience
Marketing

Friday Infographic: Looking at your customer’s experience

22nd April 2016

We all want to be customer focused. We all want to create things that speak directly to our customers. This is not easy. It has many different angles. This infographic from Lenati offers a great overview of some important elements.

Customer-Journey-Mapping-vs-Customer-Lifecycle

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Bas van den Beld is an award winning Digital Marketing consultant, trainer and speaker. He is the founder of State of Digital and helps companies develop solid marketing strategies.
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