When your email marketing’s engagement drops off, what can you do to re-engage your audience? In this post Jordie van Rijn shows some top tactics to get your email list back to loving you.
We all want to create things that speak directly to our customers. This is not easy. It has many different angles. Here’s a start.
Too often the effort of understanding customer needs is being glossed over. Claire Thompson reminds us of the value of understanding the customer journey.
Annabel Hodges covers a session focusing on a revolutionised customer-centric digital strategy, a joint venture between Stockland and its creative agency.